

Delete the following files, these files are protected files which require administrator permissions to delete. Under the selected device select Library. Then select the computer's hard drive under devices. Click the Wi-Fi icon in the far left window.

Go to System Preferences and then select Network Preferences. This will delete the list of all known networks and may remove wired network settings as well.ġ. Solution 4: NOTE: This step will delete all network setup information. Create a new connection by selecting the Create a New Service button at the bottom of the window, call it " Wi-Fi'" (same as original). Select the Wi-Fi icon, then select the Delete the Selected Service button at the bottom of the window.ģ. Click the Wi-Fi icon in the far left window. Solution 3: NOTE: This solution may delete the list of all known networks.ġ. In the Network window Turn Wi-Fi On and try to connect. Go to System Preferences then select Network Preferences. Click the Wi-Fi tab in the far left window. Go through all of the keychain listings and delete any entries that pertain to LSU wireless certificates or saved passwords.ĥ. Open the Keychain Access application from your Utilities applications folder.ģ. Perform Solution 1 from above, but do not try to connect yet to eduroam.Ģ. Now, Turn Wi-Fi On and try to connect to eduroam wireless.ġ. Repeat this until the 8021.1x tab contains no LSU or eduroam profile after restart.ĩ. If there is a new LSU or eduroam profile, delete it and restart your computer again.Make sure there are no new LSU or eduroam profiles in the Login Window Profiles box. Repeat the previous steps to go back to the 802.1X profile tab. To delete a profile, check the box and select the Delete the Selected Service symbol.Ĩ.Select the 802.1X tab and delete all of the Login Window Profiles pertaining to eduroam or LSU. In the Preferred Networks window delete all of the saved LSU networks.Ħ. In the Network window select the Advanced. Select the Wi-Fi tab in the far left window.Ĥ. Go to System Preferences then select Network Preferences.Ģ. The only solution is upgrading to 10.13 or higher.ġ. Note: All versions of MacOS before 10.13 High Sierra are incompatible with LSU's eduroam Wifi due to older versions not supporting TLS 1.2. Please try these solutions in the order that they are listed. Important Note: If the first solution does not correct the problem, move to the next solution and so on. Here are four possible solutions for resolving problems connecting a Mac computer to the eduroam wireless network. Mac computers will occasionally experience difficulties connecting to wireless networks using 802.1X security.
